Trinity United Methodist Church, 2311 Elizabeth Avenue, New Bern, NC
Session One: An Introduction to the CMS Core Competencies for the Direct Care Workforce: Renate Macchirole (NCADSP)
The cornerstone of every profession is a standardized set of competencies with which all practitioners carry out their craft. The Center for Medicare and Medicaid Services (CMS) Competencies have recently been released and are being utilized for the cross-sector direct support workforce that shares many skill sets. These new competencies are being used as the foundation for training & development of one of the fastest growing occupations in the 21st century - direct support. This session will introduce the CMS Competencies in an engaging, thought-provoking manner and provide a method in which human service organizations can begin to utilize a set of competencies to which the workforce can be trained and evaluated against.
Session One Objectives:
• Understand the need for universal competencies in human service systems
• Reflect on the changing roles and expectations of the direct support workforce
• Fulfilling the CMS Community Rule and preparing the direct support workforce by adopting universal competencies
• Using competencies to build career ladders
• How competencies empower direct care workers
Session 2: Using Outcomes-Based Data for Improving Service Quality and Monitoring Across All Populations: Joe Macbeth (NADSP), Laura Fleming (Benchmarks and CQL)
We know that the collection of available data related to organizational performance and individual outcomes has been successfully utilized to enhance the quality of service provision internationally, improving the lives of people receiving services.
This presentation reviews: the connection between quality outcomes and quality direct support services, trends in outcome-based data over the past 20 years, a framework for using this data in setting organizational goals, use of these tools across populations in behavioral health, intellectual and developmental disabilities, and aging, a cross walk of the CQL Toolkit with the new CMS regulatory framework for Home and Community Based Waiver Services, how other states are using the Personal Outcome Measures and Basic Assurances (South Dakota, New York, Tennessee, South Carolina and Illinois) and use of these quality metrics within a managed care infrastructure.
Session Two Objectives:
• Identify the current thinking at the national level about defining and measuring quality and the impact on clinical care
• Discuss how a managed care entity defines and measures quality
• Recognize how the state of New York is building quality measures into its managed long-term care pilot
• Discuss a recent evaluation of quality measures in one state of their managed long term care services
• Describe the importance of allowing all people who receive services and supports to define quality with outcome measures
• Describe the crosswalk of the CQL Toolkit and the new CMS regulations
• The connection between quality outcomes and the definition of quality at the point of interaction
• The understanding of core competencies, code of ethics and career ladders for direct support professionals
For more information about registration, sponsorship's, or the session please email Paige Wiggs or call 919.828.1864.
Benchmarks, North Carolina Council on Developmental Disabilities (NCCDD) and the The North Carolina Alliance for Direct Support Professionals (NCADSP) are committed to the development and implementation of a holistic approach to quality measurement across the service array in North Carolina.