Best practice phone skills - Canberra

 27 May
 Canberra, Australia
  - <> - -
 Prime Practice
When a prospective client calls your practice, there is a lot of work required to get them onboard as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office's day. This seminar will enable team members and practice owner's to: Maximise conversions of phone calls to patients Build trust and form a relationship before the patient even meets the dentist Treat each phone call like the potential value it represents Optimise phone conversations: - Prepare your patients by improving communications over the phone - Deal with difficult patients - Learn how to take control of conversations with telephone shoppers

More Events In

 15 December, Thursday